Lync Server Audio test Service não inicia no Lync Server 2013 [ CsAudioTestServiceApplication error ]


O Serviço Lync Server Audio Test Service não inicia no Lync Server 2013 gerando o Warning: registrarpool with identity assigned to sip:RtcApplication has been removed from configuration store ao executar o cmdlet: get-csaudiotestserviceapplication.

Lync Server Audio test Service não inicia no Lync Server 2013 [ CsAudioTestServiceApplication error ]

Os seguintes eventos são registrados no Log de Eventos:

Log Name: Lync Server
Source: LS Application Server
Event ID: 32003
Level: Error

The Application Host failed to start an application.
The Application Host could not start the application urn:application:testbot. Exception information: Exception: Microsoft.Rtc.ApplicationServerCore.ApplicationServerMethodTimeoutException
ErrorCode: 2
Message: The method call CallStartAsync failed due to The method timed out.
TargetSite: Void CallMethod()
StackTrace:    at Microsoft.Rtc.ApplicationServerCore.ApplicationMethodCaller.CallMethod()
at Microsoft.Rtc.ApplicationServerCore.ApplicationHost.CallApplicationStart()
Source: Microsoft.Rtc.ApplicationServerCore
HResult: -2146233088
.
Cause: Startup errors.
Resolution: Check the events prior to this to resolve the service startup issue.

Log Name:      Lync Server
Source:        LS Call Park Service
Date:          13/09/2013 8:47:28 AM
Event ID:      31035
Task Category: (2002)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      PLYNC01.gwmwater.org.au
Description:
Time-out getting primary application end point.

Error: No provisioning data received for the primary application contact within the time frame specified.
Cause: The server could not get primary application.
Resolution:
Check if Call Park Service contact object exists in Central Management Store (CMS) and in Active Directory.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="LS Call Park Service" />
    <EventID Qualifiers="51154">31035</EventID>
    <Level>2</Level>
    <Task>2002</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-09-12T22:47:28.000000000Z" />
    <EventRecordID>1617</EventRecordID>
    <Channel>Lync Server</Channel>
    <Computer>PLYNC01.gwmwater.org.au</Computer>
    <Security />
  </System>
  <EventData>
    <Data>No provisioning data received for the primary application contact within the time frame specified.</Data>
  </EventData>
</Event>
Lync Server Audio test Service não inicia no Lync Server 2013 [ CsAudioTestServiceApplication error ]

Resolução:
1) Abra o PowerShell de gerenciamento do Lync Server 2013 com permissões administrativas
2)  Execute o cmdlet: Get-CsAudioTestServiceApplication e em seguida anote a saída do campo Identity :

Lync Server Audio test Service não inicia no Lync Server 2013 [ CsAudioTestServiceApplication error ]

3) Abra o ADSI Edit conecte em Configuration Partition e navegue por CN=Application Contacts, CN=RTC Service, CN=Service, CN=Configuration, DC=yourdomain, DC=com, encontre o objeto encontrado no passo 2.

Lync Server Audio test Service não inicia no Lync Server 2013 [ CsAudioTestServiceApplication error ]

4) Clique em propriedades do objeto e valide se o Display Name refere-se ao valor Audio Test Service.
Lync Server Audio test Service não inicia no Lync Server 2013 [ CsAudioTestServiceApplication error ]
Adicionar legenda

5) Encontre o atributo msRTCSIP-PrimaryUserAddress e após o @ o campo deve conter o endereço SIP atribuído ao Lync Server, na maioria dos casos encontramos o domínio ao invés do endereço SIP o que faz com que o serviço do Lync Server Audio Test Service não inicie, no meu caso ficaria @edefense.local.

Lync Server Audio test Service não inicia no Lync Server 2013 [ CsAudioTestServiceApplication error ]

6) Realize o mesmo procedimento para o campo ProxyAddress
7) Aplique as configurações, aguarde a replicação entre o AD e tente reiniciar o serviço novamente, caso não inicie reinicie o Front End e tente novamente.

* Wellington Agápto é Sócio Diretor da Edefense Segurança Digital, empresa com foco em Teste de Invasão e Análise de vulnerabilidades, Consultor UC em uma Partner Microsoft de Santa Catarina, Engenheiro Microsoft especializado em Unified Communications, Active Directory, Microsoft Lync Server e Exchange Server, Certificado Cisco CCNA, ITIL, MCP, MCSA, MCSE, MCSE Security, MCTS Lync, MCTS AD, MTA Lync 2013 Cisco, ITIL, MCSO, Security+, ISO 27002, Cobit, , Autor de artigos em sites especializados sobre tecnologia Microsoftsegurança da informação e empreendedorismo. 

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